Common errors and fixes

"Add a New Legal Page" Is Blank

Cause: Other plugins may block TermsFeed AutoTerms from loading correctly, particularly third-party plugins that modify the WordPress admin interface or enqueue conflicting scripts.

Solution:

  1. Temporarily deactivate other plugins one by one to identify the conflict.
  2. Check for JavaScript errors in your browser's developer console (F12 → Console).
  3. Ensure your WordPress version is up to date.

Blank Page Appears on Your Website

Cause: The Links to Legal Pages Kit may inject content that conflicts with your theme's CSS.

Solution:

  1. Go to TermsFeed → Compliance Kits → Links to Legal Pages.
  2. In the Custom CSS box, add the following to adjust visibility: 
    .wpautoterms-footer { display: block; }
  3. Inspect the page with your browser's developer tools to identify conflicting CSS rules.

Cause: Caching or page speed optimization plugins can prevent the TermsFeed AutoTerms JavaScript from functioning correctly.

Solution:

  1. Exclude TermsFeed AutoTerms scripts from being minified or combined by your caching plugin.
  2. Clear your site cache after making changes.

Caching Plugin Conflicts

Various caching and page speed optimization plugins (e.g., WP Super Cache, W3 Total Cache, SG Optimizer, Autoptimize) can interfere with the Cookie Notice, Cookie Consent, and Update Notices Kits.

General Solution:

  1. Exclude the following scripts from minification, combination, and deferral in your caching plugin's settings:
    • /wp-content/plugins/auto-terms-of-service-and-privacy-policy/js/ (all JS files in this directory)
  2. Clear your cache after making exclusions.
  3. Test the site in an incognito/private browser window to confirm the fix.

SG Optimizer Specific:

The plugin includes improved integration with SiteGround's SG Optimizer plugin as of version 2.4.6.

Legal Page Returns 404 Not Found

Solution:

  1. Go to Settings → Permalinks in your WordPress admin.
  2. Click Save Changes without modifying anything. This flushes the rewrite rules.
  3. Visit the legal page again to confirm it loads.

WPML Multilingual Compatibility

The plugin is compatible with WPML. To display legal pages in the footer for the correct language:

  • Follow WPML's suggestions for showing legal pages in the footer.
  • Ensure translations are set up for each legal page via WPML's translation interface.