Leah Hamilton
Author
Qualified Solicitor. Writer.
TCPA Compliance for SMS Marketing: How to Avoid Fines
Businesses can avoid Telephone Consumer Protection Act (TCPA) fines by taking steps such as providing disclosures, honoring opt-out requests, and getting express written consent before sending Short Message Service (SMS) marketing texts. This article explains what the TCPA is, whether it applies to SMS messages, the differences between how SMS messages...
Effectiveness of Clickwrap in the EU
Privacy laws around the world increasingly require clear and active consent to data collection. In the GDPR in particular, consent must be "freely given", clear, and affirmative. Using clickwrap to gain agreement to your Privacy Policy helps you to meet your legal obligations, and show that your users have agreed freely...
Mobile App Terms and Conditions Sample
If you develop mobile apps, a Terms and Conditions agreement (T&C) is going to be very important to you and your mobile app. While not legally required (the Privacy Policy is), this agreement comes with a number of priceless business benefits that you won't want to miss out on. What's a Mobile...
How your Return Policy can affect customer retention
According to a study done by TrueShip, over 60% of customers review a Returns Policy before they make a purchasing decision. Cart abandonment is already a common problem for retailers, so anything that you can do to retain customers during the purchasing process should be a high priority. Specific features of your...
Privacy guidelines for apps for children
Apps targeted specifically at children, particularly educational apps, are becoming more and more common. But creating apps for children is different from creating apps for adults in a number of ways. From differences in design and UI decisions to legal requirements you need to keep in mind, creating apps for children...
Software licensing agreements: Proprietary vs Free
Most software licences are called proprietary licences, where the original creator of the software retains ownership (property) in the software. One good example of this is the traditional End User Licence Agreement (EULA). In contrast, free software licenses are used for software that the user can copy, change, and redistribute. The...