Jocelyn Mackie - Page 11
Legal writer at TermsFeed.
Author
Former civil litigation attorney. Content legal strategist.
Clauses for Terms & Conditions
Your Terms & Conditions (T&C) can be called a "Terms of Use" or a "Terms of Service", but no matter the title of your agreement, this agreement contains all the rules between you and the users who are using your website or app. You want your Terms & Conditions agreement to...
Time limits for Return & Refund Policy
Even if you run a successful e-commerce or retail business, there will be customers who are dissatisfied with their purchase. A Return and Refund Policy offers them a remedy when they face these situations. It helps your business bottom line too by showing that you care. Your policy also affects your...
How to Decline Refunds by Email
When a customer contacts you wanting a refund for a purchase, it can be an awkward experience. This becomes especially true if you cannot issue a refund due to the condition of the returned item or your business policy on returns & refunds. Your business needs a firm Return and Refund Policy,...
Impressum
Impressum is a brief summary of contact information and copyrights primarily required by German-speaking countries. Here is an overview of the laws regarding the "impressum" and how you can create an impressum for your business. What is Impressum An "impressum" is a summary of the contact information and information related to copyrights of...
Data Protection Officer (DPO)
The General Data Protection Regulation (GDPR) became fully effective on May 25, 2018. It places new data protection obligations on companies performing business in the EU including IT security, anonymization, breach notification, and other issues that arise with handling personal data. The GDPR act includes Data Protection Regulation (EC) No. 45/2001 which...
How to License Software
Your choice of a license agreement for software application depends on on what you wish to grant to a user. While most software apps only use the End-User License Agreement (EULA), there are open source licenses that give users more discretion on how they use a software's code. Here's a general guide...