Blog: Terms & Conditions
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4 clauses to have if you host user-generated content
Web sites and apps built with user-generated content are quickly becoming the norm. There's the rapidly growing language-learning app Duolingo, numerous Facebook quizzes and games, as well as photo-sharing websites and news aggregators such as reddit. They all rely on users to create, or contribute, or share things with others. This creates...
Amendments to Terms and Conditions
You may have your legal agreements all neatly set up and have used good clickwrap methods such as tick boxes or "I agree" buttons to gain agreement to them. But what happens if you want to make an amendment or release a new version? Are your users still bound by your...
Legal agreements for digital products
Digital products have a number of special characteristics that need to be taken into consideration when you're selling them to your customers. A digital product - such as a song download or an app download - cannot be returned. And many digital products (or digital apps) allow interaction between users and...
Draft Limitation or Exclusion of Liability Clauses
In many Terms and Conditions agreements online you'll see both "Limitation" and "Exclusion of Liability" clauses. But what do these clauses do exactly? How can you use these clauses for your business? Maybe you're wondering why anyone would ever just choose to limit their liability when they could exclude it completely! The answer...
What's a SLA: Service Level Agreement
A Service Level Agreement ("SLA") is a very important component of a relationship between a service provider (your business) and a client (your customer). An SLA is a contractual agreement between the business and the client where the services that will be provided are defined and described, and where remedies if...
Arbitration clause in Terms and Conditions
Arbitration clauses are commonly used in general consumer contracts, but also in Terms and Conditions agreements for websites and mobile apps. Simply put, the arbitration clause requires that the two parties to an agreement will go through arbitration rather than either party initiating a lawsuit if a dispute arises. Arbitration is a...