Blog: SaaS
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Payment Terms in Terms & Conditions
If your business accepts payments from users through your website and/or mobile app, you can include specific clauses in your Terms and Conditions agreement that discuss the payment terms. This is useful to all businesses, whether your business: Is a SaaS app that collects payments monthly/yearly (such as an online subscription...
How SaaS apps use clickwrap
Most SaaS apps rely on personalized customers' accounts that they'll use to access the application. These personalized accounts for each customer heavily rely on the personal information of the users creating the account, allowing the user to interact with your application. The business operating the SaaS application essentially create a license for...
Refund Policy for SaaS Apps
While most e-commerce and brick and mortar stores are legally required to have a refund or return policy in place, SaaS apps and other digital products are not. This is due to the difference in nature of a digital product versus a non-digital product. For example, downloading a song on iTunes and...
Legal pages for your startup
Most software developers when developing an MVP for their startups think that the legal stuff is something that can just be done later. But they don't realize that it's important to establish this legal stuff before they release the product, particularly given the product development role of the MVP during the...
What to pick in SaaS: EULA, SLA or ToS
Software-as-a-Service (SaaS) is becoming more widely used and service-based offerings are becoming the new normal for vendors. But the legal agreements involved for new businesses operating SaaS apps are still confusing for many people. Should you use a Terms of Service (ToS) when you sign up new users? What about an End-User...
SaaS from US vs UK: What's different in Privacy Policies
Privacy is very important to users, and staying in line with the law is crucial in protecting customer data as well as building trust with your users. This is especially true for SaaS apps. However, there will be major differences in what you need to cover in your Privacy Policy agreement, depending...